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Frequently Asked Questions
Find answers to common questions about our products, ordering process, and delivery.
Products & Services
We manufacture a range of products including custom laminate benchtops, stone benchtops, stock benchtops, drop front vanity benchtops, and floating shelves, as well as flatpack cabinetry and hardware.
Yes, all of our custom products are manufactured to your exact specifications, including sizes, shapes, and finishes
Yes, we specialise in advanced CNC machining, allowing us to produce complex shapes and detailed finishes that many standard manufacturers cannot achieve.
Ordering Process
You can start by selecting your product, choosing colours and finishes, and providing your measurements. Then simply contact us to request a quote.
Yes, accurate measurements are required to ensure a precise fit. If you’re unsure, our team can assist you with what’s needed.
Absolutely. Our team is happy to guide you through product options, finishes, and specifications to suit your project.
Pricing & Quotes
You can request a quote by contacting us with your project details, including product type, measurements, and preferred finishes.
We focus on delivering high-quality, precision-manufactured products at fair and competitive pricing, tailored to each project.
Manufacturing & Turnaround
Typical lead times are:
7–10 working days for custom benchtops
Within 5 working days for stock benchtops
Please note that timeframes may vary depending on order complexity and production volume.
Yes, stock benchtops are typically available with shorter lead times compared to fully custom orders.
Delivery
We deliver throughout metropolitan Melbourne (excluding CBD) and across many regional areas of Victoria, including Gippsland, Geelong, Ballarat, Wangaratta, and Yarrawonga.
Currently, we focus on manufacturing and supply only. Installation is to be arranged separately.
General & Warranty
We work with cabinetmakers, builders, shopfitters, homeowners, and renovators.
Yes, you’re welcome to visit our showroom at 23 Tullamarine Park Road. No appointment is necessary.
Yes, our benchtops are backed by a warranty for your peace of mind.
Care & Maintenance
Laminate is a durable, hardwearing surface, however proper care will help maintain its appearance and longevity:
Clean regularly using a soft, damp cloth
Use warm soapy water or non-abrasive household cleaners
Avoid harsh chemicals or abrasive products
Do not place hot items directly on the surface
Always use a chopping board
Avoid cutting directly on the surface
Lift items instead of dragging to prevent scratches
Darker/high-gloss finishes may show wear more easily
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